Service & FAQs

We help with setup, training, and support

We are happy to support you with configuration, user setup, master data import, and workflow creation, as well as providing training and support.

Our Services

With eco Billflow we not only provide a great solution to distribute and review your documents within the company, but our team is always available whenever you need our help.

As a DATEV system partner, we can also support your accounting further, e.g., with ordering and setting up DATEV Unternehmen Online, where your documents can be transferred after approval and accessed by your tax advisor.

Setup

We work with you to determine the optimal implementation for your company. Then we set up your account with users and workflows, import your master data such as creditors, debtors, cost centers, etc., and train you in the operation.

Training

For larger teams we also offer training sessions on working with eco Billflow. Training can conveniently take place via Microsoft Teams, but we also come to you in person.

Support

If you ever need help because something is not working correctly or you simply need assistance, you can contact our support team and we will help you.

Questions and Answers

When searching for new software, many questions often arise. Therefore, we have compiled the most frequently asked questions about eco Billflow here.

What is eco Billflow?

Answer:
eco Billflow is a convenient cloud solution for document approval, allowing you to easily distribute both traditional and electronic invoices such as ZUGFeRD or XRechnung within your company via workflows, where they can be reviewed and approved by the appropriate employees.

Features include invoice coding, transfer of documents and invoice data to DATEV Unternehmen Online, correction of master data, dual‑monitor mode, and retrieval of invoices from the e‑invoice portal.

Who is eco Billflow suitable for?

Answer:
eco Billflow is suitable for companies, public institutions, municipalities, and social organizations where invoices from different areas need to be reviewed and approved.

What makes eco Billflow different from other approval solutions?

Answer:
eco Billflow is not static like many other software solutions but can be individually adapted to the customer and their requirements. It also offers dual‑monitor mode, allowing you to view and check invoice and delivery note simultaneously.

Which features are included in eco Billflow?

Answer:
eco Billflow includes OCR text recognition, e‑invoice review, coding functions, coding suggestions, document and discount alerts, automated invoice coding, master data validation, approval limits, creation of custom stamps, linking and reviewing delivery notes and additional documents, four‑eyes principle, and various export options via APIs.

Is eco Billflow GoBD compliant?

Answer:
Yes, because with eco Billflow you continue to process the original document. In addition, all steps are logged in the history.

Can master data such as creditors, debtors, cost centers, KOST2 be imported?

Answer:
Yes, you can import your master data from accounting software or DATEV Unternehmen Online into eco Billflow.

How can invoices or other documents be imported into eco Billflow?

Answer:
Each company has an email inbox in eco Billflow to which documents can be forwarded directly. Documents can also be uploaded manually or imported via APIs. Incoming and outgoing invoices can also be retrieved from the e‑invoice portal.

Can I manage multiple companies with eco Billflow?

Answer:
Yes, you can manage any number of companies in your eco Billflow account. The dashboard provides all relevant information for each company at a glance.

Is eco Billflow available in multiple languages?

Answer:
Yes, eco Billflow currently supports German, English, and French.

Who developed eco Billflow?

Answer:
eco Billflow and eco Billmatch were developed by Subvenio GmbH, based in Reichshof.

How much does eco Billflow cost?

Answer:
You can subscribe to eco Billflow starting at €25 net per month.

Can eco Billflow receive and process e‑invoices?

Answer:
Yes, eco Billflow can process e‑invoices such as ZUGFeRD or XRechnung and also display invoices in XML format visually. Uploaded or transferred e‑invoices are checked for accuracy in advance.

What/how can be coded in eco Billflow?

Answer:
eco Billflow allows coding of incoming and outgoing invoices. An invoice can be split into multiple items or imported directly from the article list in the invoice.

Are employees notified of new documents?

Answer:
Employees in the workflow where new invoices arrive are notified by eco Billflow via email. Each employee can configure the frequency of notifications individually.